tb666 Privacy Policy — Your Information Is Our Responsibility
tb666 gives the highest priority to protecting your personal information. This policy describes what information we collect, how we use it, and what your rights are.
This Privacy Policy ("Policy") applies to all users of the tb666 platform. tb666 (referred to hereinafter as "we", "our", or "the Platform") provides a safe and trusted online betting service for players in Bangladesh. By using our website or registering an account, you are considered to have agreed to all terms of this Privacy Policy.
We believe that keeping your personal information private is a fundamental right. That is why tb666 uses SSL encryption technology to keep all your data secure and never sells your information to any third party.
Information You Provide
The information you directly give us when registering an account and using our services includes:
- Full name and date of birth
- Email address and password
- Mobile number (for bKash / Nagad / Rocket / Upay verification)
- National ID (NID) number — for age and identity verification
- Financial transaction details (deposit and withdrawal history)
- Content of messages you send to customer support
Automatically Collected Information
The following information is collected automatically when you use our website:
- IP address and device information (model, operating system)
- Browser type and language settings
- Login time and session duration
- Pages visited and navigation patterns
- Data collected through cookies and similar tracking technologies
- Referrer URL (where you came from before visiting our site)
tb666 uses your personal information only for the following legitimate purposes:
- Account management and identity verification: To create, maintain, and keep your account secure. Only those aged 21 or above may open an account on our platform — age verification is carried out to ensure this.
- Processing financial transactions: To complete secure deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
- Fraud prevention and security: To detect suspicious activity and keep your account secure.
- Providing customer support: To resolve your questions or complaints through 24/7 live chat and email support in Bengali.
- Fulfilling legal obligations: To comply with applicable laws and regulations and to follow directives from regulatory authorities.
- Service improvement: To analyse usage patterns in order to improve your experience.
- Promotional communications: With your consent, to inform you about bonus offers, tournaments, or new games.
Who We Share Information With
We may share your information with third parties in the following limited circumstances:
- Payment processors: Payment service providers such as bKash, Nagad, Rocket, and Upay receive only the minimum information necessary to complete transactions.
- Technology service providers: Those who manage our servers, databases, and security operate under strict confidentiality agreements.
- Legal authorities: We are legally obligated to disclose information to competent legal authorities when required by a court order or a legitimate investigation.
- Business successors: In the event of a business merger or transfer, you will be notified in advance.
International Data Transfers
Our servers may be located in multiple countries. If your information is transferred outside Bangladesh, we ensure that adequate data protection measures are in place in that country. All international transfers are carried out using encryption technology.
What Cookies Are and Why We Use Them
Cookies are small text files stored in your browser. tb666 uses the following types of cookies:
- Essential cookies: Necessary for the core functionality of the site — login sessions, security tokens. The site cannot function properly without these.
- Functionality cookies: To remember your language preferences and other settings.
- Analytics cookies: To understand which pages are used most, helping us improve our services.
You can disable cookies from your browser settings, but this may limit some functionality of the site.
tb666 follows industry-standard security technologies and practices to protect your information. Our security measures include:
- SSL/TLS encryption: All data transmission between your browser and our servers is secured with 256-bit SSL encryption.
- Password hashing: Your password is never stored directly — only an encrypted hash is kept.
- Two-factor authentication (2FA): An additional layer of security during sign-in and large transactions.
- Regular security audits: Our systems are regularly reviewed by third-party security experts.
- Firewall and intrusion detection: Advanced technology is used to prevent cyber attacks.
- Staff training: All our staff are trained to follow strict data protection policies.
tb666 retains your information only for as long as necessary. General guidelines are as follows:
- Active account information: Retained for as long as your account remains active.
- Financial transaction records: Generally retained for 5-7 years to meet legal and tax requirements.
- Customer support communications: Generally retained for up to 2 years after the issue is resolved.
- After account closure: Even after an account is closed, information required to meet legal obligations may be retained for a specified period.
Once the retention period ends, your information is securely deleted or anonymised so that you cannot be re-identified.
As a user of the tb666 platform, you have the following rights:
- Right of access: You may request to know what information we hold about you.
- Right to rectification: You may request correction of any inaccuracies in your information.
- Right to erasure: In certain circumstances, you may request that your information be deleted (though full deletion may not be possible if legal obligations exist).
- Right to restrict processing: You may request that we stop using your information for specific purposes.
- Right to withdraw consent: You may withdraw consent given for promotional emails or communications at any time.
- Right to portability: You may request your information in a structured, commonly usable format.
To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will generally respond to your request within 30 days.
tb666 is strictly for individuals aged 21 or above only. We do not knowingly collect personal information from any minor.
If we discover that a minor has created an account, we will immediately close that account, delete all associated information, and arrange to return any deposited funds.
If you believe a minor is using our platform, please contact us at [email protected].
Our platform may include services from game providers such as Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming. These third-party services have their own privacy policies and tb666 is not responsible for their data practices.
When using payment gateways (bKash, Nagad, Rocket, Upay), you interact directly with those service providers. We recommend reading their own privacy policies before completing a transaction.
We may update this Privacy Policy from time to time due to business changes, technological developments, or legal requirements. Types of changes:
- Minor changes: You will be informed by updating the date on the website.
- Significant changes: You will be notified in advance at your registered email address and a notice will be displayed on the site.
Continued use of the platform after changes are made will be considered as your agreement to the new policy. If you do not agree to the new policy, you may request to close your account.
If you have any questions, concerns, or complaints about this Privacy Policy, our dedicated support team is always ready to help you.
To exercise your data protection rights, request deletion of information, or raise any concern, please contact us through the following:
- 24/7 Live Chat — get instant support in Bengali
- Email: [email protected] — we typically respond within 24 hours
For legal matters and data protection requests, send an email with the subject line "Privacy Policy Request" — this will help us process your request more quickly.
Direct Support
Live Chat: 24/7 in Bengali
Email: [email protected]
Response Time: Typically within 24 hours
Your privacy is our priority. We ensure SSL encryption and fair play.
View other policy pages: Terms and Conditions • Responsible Gaming